Your data

Your data is protected. Here is how.

To read your tax documents, prepare your returns or work out your cash position, we work with your company's information at the tax authority. Here, on one screen, is how we protect it and what we do and do not do with it.

Where your data lives

On our own infrastructure, on Amazon Web Services, North Virginia region. The model that reads your documents is ours too and runs on our machines: your data does not go out to third-party AI providers. The subprocessors we do use are listed one by one in the privacy policy.

What happens to your credentials

They are kept only while your plan is active and deleted when it ends.
Pulso is free and needs no tax credentials, only your account: whatever is looked up is discarded when the run finishes.
We use them to read. Writing or sending anything — filing a return, submitting a payroll filing, issuing a severance settlement — requires your mandate and your confirmation each time.

Processing register

We keep an internal register of what data we process, for what purpose, on what legal basis and for how long. There are currently 11 processing activities, covering every table where we hold anything of yours. An automated check warns us if a new table appears unclassified, so no data is processed outside the register.

Your rights

You can ask us for access to your data, rectification if something is wrong, erasure and objection to a given processing activity. You can also ask for your data in a file to take with you.

We answer within 30 calendar days, extendable once, under article 11 of Chile's Law 21,719.
If you ask for a data point to be blocked while the request is resolved, we block it within 2 business days.
Requests go to contact@mywacc.com.
For access or portability, the file is downloaded through a link of our own that lasts 7 days and allows 5 downloads. It does not include credentials or secrets.

What a reply looks like

Example with test data · Compañía SpA

From: contact@mywacc.com · Subject: Your data access request · Request 2026-000142

Hello,

We received your access request on 14 October and it is resolved within the article 11 deadline. We have prepared a file with everything we hold on Compañía SpA: the tax documents we read, the return calculations we prepared, the payroll we processed, and the log of every time we signed in to the tax authority with your credentials.

The file does not include your tax credentials or any secret: those are not handed over, not even to you by email. The link lasts 7 days and allows 5 downloads.

We process that data to provide the service you signed up for. If you want to object to any of the processing activities, or ask us to delete something, reply to this email and we will handle it.

Waki (MyWacc), an AI that can make mistakes.

Privacy policy

The version in force is v2.2. It was published on 26 October 2026 and we notified the users who were already with us. If anything in that version seems wrong to you, you can object until 25 November 2026 by writing to contact@mywacc.com.

Read privacy policy v2.2 · Terms of use

Still unsure about something?

Write to us. A person answers, or Waki answers, and either way it is on the record.

contact@mywacc.com